Awesome staff, friendly and helpful. Clean rooms, great internet. Nice quiet location, near bus stops. Modern room with kitchenette, comfortable bed. The reception guy was friendly and helpful. Private parking available.

Don't have any issues at all.

Beautiful, clean hotel, delicious breakfast buffet.

no air conditioner

Breakfast

No internet, bed's not comfortable, no soundproofing.

This hotel offers great value for money. The prices are reasonable and include breakfast. The staff is attentive and the service is good. The basic amenities provided in the rooms, such as twin beds and AC, are satisfactory. Additionally, the hotel is conveniently located close to the city center and the bus and train stations can be reached in approximately 20 minutes.

Noise from neighboring rooms and corridors.

Cleaning every day except Sunday. Breakfast. Breakfast.

Location of the hotel.

Good value for money. It's a good breakfast.

Noisy air conditioning, hard bed.

The hotel is located in a rather dirty far out neighborhood, but it is relatively close to the train station and very close to the city center. This makes it convenient for sightseeing and exploring the city. The staff at this hotel is efficient and provides good service. They are helpful and accommodating, ensuring that guests have a comfortable stay. The rooms in this hotel are basic but neat and clean, with attention to detail. The small window provides enough natural light, and the air conditioning keeps the room cool during the hot summer months. The hotel offers a good value for money, with affordable prices and basic amenities. Breakfast is included in the rate, providing a convenient start to the day.

Everything was fine.

gray marble in the lobby - very uncomfortable. small number. if we again go to Florence - would not stop at this hotel

We liked EVERYTHING. We got here early, since our room was ready, we were registered. Santa Maria del Fiore is 10 to 15 minutes on foot. Breakfast is normal, it's fresh and delicious. It's good coffee.

They didn't.

Modern room with kitchenette and table. Quiet at night for good sleep. 15-min walk from train station. Fast check-in and check-out. Allowed free luggage storage for 5 hours. Good breakfast. Spacious room. Helpful staff. Good location to center, can walk or take bus. Free wifi.

Very spacious and clean rooms.Staff was very helpfull and breakfast was good. The location of the room is quite good. It only takes 3-4 minutes walking to the bus stop and then 5 minutes ride with the bus. If you are young you can walk to the center if you like. Closed secure parking for my motorcycle was also a plus.I had a great time.

I think the aircondition is centrally handled for all the rooms.I would prefer to be able to handle the aircondition from my room especially during the hottest days of my stay. But still was ok most of the times.

The hotel front desk man was very kind and helpful.

On the second floor, in my room there was a vent in the ceiling that I did not like. You could see inside this vent. I think the hotel covered it so that no one could see inside, but the fact that it was there was not nice.

Polite and helpful front desk staff. Affordable option for budget travelers. Convenient 24-hour reception. Frequent buses to city center. Great staff, willing to assist. Decent breakfast. Close to train station. Private parking available.

It was all superb.

I really liked the level of the service delivered by the hotel personnel. The hotel is also very clean and tidy.

Breakfast & room very basic